Shipping Policy

Shipping Policy

At Velo, we ship worldwide. Since our products come from different suppliers around the globe, delivery times may vary depending on your location and the item ordered.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Estimated Delivery Times

Delivery times vary by destination:

• United States, Canada, Australia, UK: 7–20 business days
• Europe: 10–25 business days
• Rest of the World: 15–35 business days

These are estimates and may be affected by customs clearance, local postal services, or high-demand periods.

Tracking

Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.

Customs & Duties

International orders may be subject to customs fees or import duties depending on your country. These charges are the responsibility of the buyer.

Questions?

Contact us at veloshopyf@gmail.com and we'll be happy to help.